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How to Choose the Best Michigan Insurance Services: An Essential Guide

October 12, 2022 General

Insurance coverage is an essential part of living comfortably in Michigan. Be sure to protect your home, car, vacation condo, and more with appropriate insurance policies. But how do you choose the right provider when looking for new Michigan insurance services?

Read on as our experienced Encore Insurance Group professionals explain the steps to finding the best insurance to suit your needs, including looking up rates, reviews, ratings, and more.

Compare Insurance Policies

Whether you’re looking for auto insurance, commercial insurance, disability insurance, or condo insurance, you likely won’t find the best coverage or policy rate on your first try. Comparing insurance policies for affordability, coverage, and discounts can help you determine which one is the best fit for your needs.

You may need to adjust the numbers to see the different options available among insurance policies. For example, with auto insurance, you can get estimates for different levels of bodily injury liability and see how the adjusted coverage amount affects the rate.

You’ll also want to know about any differences in coverage between policies. For example, do your commercial insurance options include cyber liability insurance in case of a data breach? Can you upgrade one company’s condo insurance to cover your home-based business?

Look Up Online Reviews for Your Top Choices

Consider the point of view of the customers writing the reviews about Michigan insurance services. Are they commenting on a specific agent’s work, the helpfulness of the company’s main customer service line, or a problem with the online payment system?

Consider the source of the review when reading online reviews. Is the review on Google or Yelp? Is it from a satisfied or dissatisfied customer? Are you looking at the corporate profile on the BBB website?

Insurance companies must adhere to both federal and state regulations. A review from California about coverage may not be relevant in Michigan, but a review about the customer service line is helpful anywhere.

Compare Professional Ratings From Organizations like J.D. Power and AM Best

While customers often know to turn to sites like Google, Yelp, and the Better Business Bureau, you may not be aware of professional industry rating sites, which can have useful information gathered from knowledgeable professionals in insurance.

Consider using professional rating systems like J.D. Power and AM Best that allow prospective customers to compare consumer reports for rankings in different service areas. For example, J.D. Power conducts studies on auto insurance satisfaction, U.S. property claims satisfaction, and U.S. digital experience satisfaction, to name a few.

On the other hand, AM Best gives a rating based on the financial strength of the insurance institution. The comprehensive information that AM Best offers can help determine if a company is likely to increase its rates to cover higher costs in any given year.

Companies similar to AM Best that also offer financial ratings include Kroll Bond Rating Agency, Moody’s, Standard & Poor’s, and Fitch. These companies don’t always agree in their assessments, so compare notes between them when assessing a potential provider’s financial strength.

While these reports may be helpful, it’s easiest to go through an insurance agent like Encore Insurance who can give you the best understanding of your coverage options.

Service Model for Claims and Customer Service

Research each prospective Michigan insurance services provider to determine if their claims response and customer service reviews meet or exceed your standards. Remember that you may only need to call during periods of distress after a car accident, a plumbing leak in your home, or to file a worker’s comp claim for an injured employee.

Get Quotes on Top Insurance Policies in Michigan From Our Team at Encore Insurance Group

At Encore Insurance, we are an independent insurance agency that can help you compare Michigan insurance services and policies in just a few clicks. Work with our experienced Michigan team by calling us at 248-260-4259 or contacting us online to get a free quote.